Service · Technical Rescue
Recover your stuck or unstable system.
A phased recovery program starting with triage, for critical bugs, undocumented systems and departed key developers.
Capacity-dependent service: currently available on request, case by case.
Who is it for?
When the system no longer serves the business.
For owners of a failed development project, operators of an unstable system, a product left without documentation, a company where the key developer has left, and an unreleasable or constantly failing platform.
Phases
From triage to execution.
- 01
Triage
Access, data and business continuity protection, critical bugs, backup and restore, release capability.
- 02
Stabilization
Reproducible environment, critical tests, logging and observability, the largest sources of failure, short-term operating routine.
- 03
Recovery plan
Parts to keep, fix, replace and rewrite, with priority, cost and risk.
- 04
Execution
Phased, business-controlled recovery.
What the triage delivers
After triage the conversation is about facts, not symptoms.
What we need from you
On a live system, access is the bottleneck.
- 01
A named contact who can also approve changes on the live system.
- 02
Access to the codebase, the environments and the backups.
- 03
A list of past failures and outages, where records exist.
Until access is granted, the triage cannot start.
What we don't promise
We don't promise a full price and deadline before diagnosis.
After the triage we know exactly how big the problem is. From there we give a realistic, phased plan and cost estimate.
Next step
Is an unstable system or a stuck project weighing you down?
In a Fit Call we discuss whether Technical Rescue's triage is the right first step.